Here Talent privacy notice

This privacy notice tells you what to expect us to do with your personal information.

You can contact us regarding any matter relating to this privacy policy via email at info@heretalent.com

What information we collect, use, and why

We may collect or use the following information to provide services and goods, including delivery for the operation of customer accounts and guarantees, for service updates or marketing purposes, for research or archiving purposes, for recruitment purposes and for dealing with queries, complaints or claims.

The data we collect may include:

·   Names and contact details

·   Addresses

·   Date of birth

·   Purchase or account history

·   Payment details (including card or bank information for transfers and direct debits)

·   Credit reference information

·   Health information (including dietary requirements, allergies and health conditions)

·   Health and safety information

·   Website user information (including user journeys and cookie tracking)

·   Photographs or video recordings

·   Records of meetings and decisions

·   Identification documents

·   Information relating to testimonials, compliments or complaints

·   Information relating to sponsorship

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

·   Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

·   Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

·   Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

·   Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

·   Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

·   Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

·   Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, for the operation of customer accounts and guarantees, for service updates or marketing purposes, for research or archiving purposes, for recruitment purposes and for dealing with queries, complaints or claims are:

·   Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

·   Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

·   Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

·   Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Where we get personal information from

·   Directly from you

·   Publicly available sources

·   Previous employers

·   Credit reference agencies

·   Suppliers and service providers

How long we keep information

We will keep data only for as long as necessary for the purposes it was collected for. We will review this on a two year basis.

Who we share information with

Others we share personal information with

·   Professional consultants

How do we keep your information safe?

We have implemented reasonable technical security measures to keep your personal information safe. We aim to protect it from loss, misuse, or unauthorised alteration. 

The nature of email and electronic communication can never be guaranteed to be 100% safe. As such, information sent to us in this way is done at your own risk, and we cannot guarantee the security of the information provided. 

Should we suspect a data breach, we will notify you immediately. 

We will keep your information for as long as it is necessary for the purposes set out in this privacy notice, including any Terms of Business or other contractual obligations we may have with you, and for satisfying legal, accounting, or reporting purposes. 

Website and cookies

Our website, www.heretalent.com, may contain embedded content from other websites and links to other sites. We have no control over these other websites, and the content behaves in the same manner as if the user had visited the other website. Therefore, we cannot be held responsible for the practices or any privacy information you may provide while visiting links or embedded sites via www.heretalent.com. Such sites are not governed by this policy. This policy only applies to the Here Talent website. We encourage you to check the privacy policy of any third-party site. 

Cookies are a specific technology that stores information between website visits. They are used in different ways. Common uses are remembering what’s in a shopping basket when shopping for goods online, supporting users to log in to a website, or tracking the browsing behaviour of a user. Cookies allow a website to recognise the user's device and are used to allow for a more efficient browsing experience. We use cookies necessary for the functioning of the Here Talent website. However, you may prefer to disable cookies. You can find out more information here: https://www.aboutcookies.org/.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Updates. 

We reserve the right to update this privacy policy at any time. We will inform you if we make substantial changes. 

We keep our privacy policy under regular review. The privacy policy was last updated in August 2025.